Yesterday I visited the Michaels in Altamonte Springs. I always love shopping there. There's a little bit of everything for the creative soul. I was almost finished choosing my loot carefully when I came across a set of Winsor & Newton Inks. The set contains 8 colors for $32. I used my 40% off coupon to bring it down to around $19. So, I get home, open up my black, canvas Michaels bag, open up my ink set so I can play, and realize the red ink is half empty. I immediately remembered that this was the last set at the store. Also, the store is around 45-50 minutes away. I'm not driving that distance for half a bottle of ink. I was way too excited to take the set back anyway. I was ready to play. So I typed up an email I found on the http://www.winsornewton.com/ web site and sent it off explaining the problem. I included photos and an image of the receipt from only a few hours earlier. I was ready to write off that half a bottle. To my surprise, , though, I opened up my email bright and early this morning to find they'll be sending me a new bottle at no charge to me. Now THAT is customer service I can appreciate!
Ohhhh, and the inks.....the beautiful inks! Do you have some of these? I had no idea how brilliantly vibrant these inks would be! I did some fooling around in my journal last night and just fell in love with them! I can fully support a company that has awesome products AND will take care of their customers promptly like that, too.
In other news, I have my Sketchbook Project journal, so look for those images coming to a blog near you soon. Wish me luck with it as I'm a little intimidated by some of the images I've seen from other artists and from the sheer volume of empty pages.
Until next time....wishing you lots of X's & O's!
Rischa

Both of these photos were taken with my cell phone, so sorry about the crappy photos.